Good morning, Dr Mokoena

Here's Greenside Family Clinic today, Wednesday 14 October.

24On track

Patients booked

3Live

In the waiting room

12min−4 min

Average wait

18.4k+12%

Billed today (R)

10:409 of 24 seen

08:0012:0017:00

AI insights

4 chronic scripts expire this week. Send renewal reminders to Sipho, Ayesha, Johan and Nomvula?

System uptime

99.98 % All systems running

Patient flow

Arrivals per hour today

Booked24

Walk-ins3

No-shows1

Medical-aid claims

Last 7 days

Submitted142

Paid128

Rejected6

Waiting room

Live queue, updated now

3 waiting

SN

Sipho NdlovuChronic review · Discovery

With doctor

AK

Ayesha KhanFlu symptoms · Bonitas

Triage

JV

Johan van der MerweBack pain · Momentum

Waiting 14m

NZ

Nomvula ZuluAntenatal visit · GEMS

Waiting 6m

PG

Priya GovenderSick note follow-up · Cash

Arrived

Practice health

How the practice is running this month

Coming up

Appointments and renewals that need you

Pap smear and consult

11:15 · Dr Mokoena

Room 2

Chronic script renewal

Due in 2 days

Sipho Ndlovu · Metformin

Appointments

Wednesday 14 October · 3 practitioners · 24 booked

ConsultationChronic reviewProcedureAdmin

Patients

1,284 active patients · 37 seen this week

Patient	Age	Medical aid	Last visit	Status

Consultation

Sipho Ndlovu · 47 · Discovery Health · started 10:22

Blood pressure138/86High

Pulse74bpm

Glucose7.9mmol/L

Weight91kg

Temp36.7°C

Subjective

Objective

Assessment

Plan

Diagnosis (ICD-10)

E11.9Type 2 diabetes mellitus without complicationsI10Essential (primary) hypertension+ Add code

Quick actions

Pre-filled from this consultation

Alerts

Allergy

Penicillin: rash (2019)

Benefit

Chronic benefit: R4,120 left for 2026

Scripts & notes

Signed electronically and emailed to the patient in one step

Recently sent

Delivered to the patient's email

Sick note · Priya GovenderToday 09:12 · opened by patient

Delivered

Prescription · Ayesha KhanYesterday · verified by Clicks Rosebank

Dispensed

Referral · Johan van der Merwe12 Oct · to Dr R. Pillay, orthopaedics

Sent

Claims

Submitted in real time through your switching partner

Paid this month

R212k96% accepted first time

Waiting for payment

R38kAvg 9 days to pay

Rejected, needs action

6R4,860 at risk

Date	Patient	Scheme	Codes	Amount	Status
14 Oct	Sipho Ndlovu	Discovery Health	0190 · E11.9, I10	R620.00	Submitted
14 Oct	Priya Govender	Cash	0190 · J06.9	R550.00	Paid
13 Oct	Ayesha Khan	Bonitas	0190 · J11.1	R620.00	Paid
13 Oct	Thabo Mokoena	Medshield	0191 · M54.5	R810.00	Rejected: member not active
12 Oct	Johan van der Merwe	Momentum	0190 · M54.5	R620.00	Part paid
12 Oct	Nomvula Zulu	GEMS	0190 · Z34.9	R620.00	Paid
11 Oct	Michael Smith	Discovery Health	0190 · J45.9	R620.00	Rejected: no authorisation

Tasks

Follow-ups for the whole team, so nothing lives in WhatsApp

To do 4

Call Thabo about rejected claim

Medshield says member not active. Confirm new scheme details.

TodayTD

Send lab results to Ayesha

FBC back from Lancet. Normal, no action needed.

TomorrowLM

Renew 4 chronic scripts

Sipho, Ayesha, Johan, Nomvula. Due this week.

Fri 16 OctLM

Order flu vaccines

Stock at 12. Reorder 50 doses.

Mon 19 OctTD

In progress 2

Prior authorisation: Michael Smith

Asthma inhaler, Discovery. Form sent, waiting for reply.

Waiting on schemeAP

Book Johan for physiotherapy

Referral letter sent 12 Oct.

Thu 15 OctTD

Done 3

Email sick note to Priya

Signed and delivered 09:12.

DoneLM

Renew HPCSA registration

Dr Patel, valid to March 2027.

DoneAP

Back up October records

Automatic, verified restore.

DoneKM

Messages

Reminders and results by SMS, WhatsApp and email

Automatic reminders

Running for every practitioner

Appointment reminderWhatsApp · 24 hours before · 96% confirmed

On

Chronic script renewalSMS · 7 days before expiry

On

Annual check-up recallEmail · 11 months after last visit

On

Missed appointment follow-upSMS · same day

Off

Birthday messageWhatsApp

Off

SMS left this month112 of 150

No-show rate4.1%

Greenside Family Clinic

Hi Ayesha, this is a reminder of your appointment with Dr Mokoena tomorrow, Thu 15 Oct at 09:30. Reply 1 to confirm or 2 to reschedule.17:00

117:04

Thank you, you're confirmed. Please bring your Bonitas card. Directions: 14 Gleneagles Rd, Greenside.17:04

RescheduleCall the clinic

Reports

January to October 2026

Consultations per month

All practitioners

+18% vs 2025

Revenue by funder

Year to date

Settings

Practice details, team and plan

Plans

Prices per practice per month, excluding VAT

Current plan

Essentials

R9991 to 4 users

Appointments and online booking
Records and ICD-10 notes
E-signed sick notes and letters
150 SMS a month

Practice

R2,4995 to 15 users

Everything in Essentials
KhulaMed Scripts (AES prescriptions)
Patient portal and WhatsApp
Roles and practice dashboard

Group

R5,99916 to 50 users

Multiple branches
Stock and dispensary
Billing-system connector
Advanced analytics

Hospital

Quote50+ users

Wards, beds and theatre
Own Azure environment
99.9% uptime SLA
Single sign-on

Practice details

Practice name

Practice number

Phone

Switching partner

Team

LM

Dr Lerato MokoenaGP · Owner · signs scripts

Admin

AP

Dr Ahmed PatelGP · signs scripts

Doctor

TD

Sr Thandi DlaminiNursing sister

Clinical

+

Invite a user1 seat left on Essentials